Forum Discussion

Teskevm's avatar
Teskevm
Frequent Visitor
3 years ago

adding users to workspace; cannot update group message?

When I try to add users to the workspace I created I get this error message.

 

 

Anyone know what is happening? 

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi Teskevm ,

     

    I tried to reproduce the problem but failed.
    Are you the admin of this workspace? Is the problem only in this particular workspace or are all your other workspaces affected?

     

    Best Regards,
    Community Support Team _ Caitlyn

     

    • Teskevm's avatar
      Teskevm
      Frequent Visitor
      3 years ago

      Hi Anonymous ,

      Yes I am the admin of the workspace!
      I tried making a new workspace but the same error occured.

      I happens also in other excisting workspaces but we found out that it only seems to happen for my account.. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi Teskevm ,

     

    Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
    It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

     

    The link of Power BI Support: Support | Microsoft Power BI

    For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

     

    Best Regards,
    Community Support Team _ Caitlyn