Forum Discussion

mathiasrh's avatar
mathiasrh
Icon for Advocate II rankAdvocate II
1 year ago

Zoom Slider Not Working in Online Service

The Zoom slider is not working anymore. It does on Desktop but not online. I recorded a screen video. Anyone an idea? https://app.screencast.com/Pw7VYJcJ2CqNI
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mathiasrh's avatar
mathiasrh
Icon for Advocate II rankAdvocate II
1 year ago

For me it's completely not clear while this issue is not adressed and there is absolutely no communication at all. 

We are a corporation with hundreds of employees, hundreds of charts. This situation is not acceptable and completely emberassing. 

I therefore ask you: 
- When will this issue be fixed and what can be communicated to our teams?

Pete_K's avatar
Pete_K
Regular Visitor
1 year ago

It looks like this was resolved in the last week.

  • MZE's avatar
    MZE
    New Member
    1 year ago

    Hi!
    I don't see it that way. Something has changed indeed. 

    What I see is that the zoom slider now works when the axis limit min/max are "Auto". 
    When the limit is set to a specific value (fixed or fx) it still doesn't work. The workaround with disabling markers is working in this case as well, so to me the behaviour is still a bug.

     

    To make since worse: yesterday I updated Desktop version from August 2024 to January 2025. Now the bug exists in the Desktop version as well.

  • DataIsGreat's avatar
    DataIsGreat
    Icon for Advocate II rankAdvocate II
    1 year ago

    It doesn't look like it to me. The zoom sliders are fine for me in Desktop (my organisation has luckily not gone to January 2025 yet, so I don't yet see the bug there that MZE sees) but do not work when published to the service. I have markers for accessibility (colour-blind users) and set the y-axis min to zero to avoid mis-leading viewers.