Forum Discussion
Advocate IIZoom Slider Not Working in Online Service
Thanks for the reply from rajendraongole1, please allow me to provide another insight.
Hi mathiasrh ,
In my testing, I found that the same problem as yours when the Markers are set.
Disable the Markers and the zoom slider will work fine.
Best Regards,
Dengliang Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Advocate IIThank you for your reply. To me this looks clearly like a bug. How can this be reported and fixed?
Hi mathiasrh ,
This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.
Best Regards,
Dengliang Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.we also face similar situation, please fix it asap
- mathiasrh
When will this be fixed? It's a kind of major bug. All my reports and charts are affected. So what can be done?
Hi mathiasrh ,
This issue will be fixed soon.
All that can be done at this time is to remove the configuration that is causing this issue. (Disable markers)Thank you for your understanding.
Best Regards,
Dengliang Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
We have the same problem with all of our reports. We have many charts with a high density of points, so we want to see just the markers, not a bunch of connecting lines - and we frequently want to zoom in to exclude outlier values.
It doesn't look like there has been any progress on fixing this in over 2 weeks, and it wasn't a problem previously. Is there an ETA for the correction or rollback? Last week the answer was "soon", but that isn't a satisfyingly precise estimate.
