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mathiasrh's avatar
mathiasrh
Icon for Advocate II rankAdvocate II
1 year ago

Zoom Slider Not Working in Online Service

The Zoom slider is not working anymore. It does on Desktop but not online. I recorded a screen video. Anyone an idea? https://app.screencast.com/Pw7VYJcJ2CqNI
Need Help
Anonymous's avatar
Anonymous
Not applicable
1 year ago

Thanks for the reply from rajendraongole1, please allow me to provide another insight.
Hi mathiasrh ,

In my testing, I found that the same problem as yours when the Markers are set.

Disable the Markers and the zoom slider will work fine.

 

Best Regards,
Dengliang Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • mathiasrh's avatar
    mathiasrh
    Icon for Advocate II rankAdvocate II
    1 year ago

    Thank you for your reply. To me this looks clearly like a bug. How can this be reported and fixed?

    • Anonymous's avatar
      Anonymous
      Not applicable
      1 year ago

      Hi mathiasrh ,

      This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.

      Best Regards,
      Dengliang Li

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

      • prads12's avatar
        prads12
        New Member
        1 year ago

        we also face similar situation, please fix it asap