Forum Discussion
Advocate IIZoom Slider Not Working in Online Service
The Zoom slider is not working anymore. It does on Desktop but not online. I recorded a screen video. Anyone an idea?
28 Replies
Thanks for the reply from rajendraongole1, please allow me to provide another insight.
Hi mathiasrh ,
In my testing, I found that the same problem as yours when the Markers are set.
Disable the Markers and the zoom slider will work fine.Best Regards,
Dengliang Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
mathiasrhThank you for your reply. To me this looks clearly like a bug. How can this be reported and fixed?
Hi mathiasrh ,
This issue has been submitted internally. Please be patient to wait for fixing. If there is any news, I will update it here.
Best Regards,
Dengliang Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I am also still facing issue, when would it resolve?
- mathiasrh
For me it's completely not clear while this issue is not adressed and there is absolutely no communication at all.
We are a corporation with hundreds of employees, hundreds of charts. This situation is not acceptable and completely emberassing.
I therefore ask you:
- When will this issue be fixed and what can be communicated to our teams?Anonymous I'm in total agreement with mathiasrh here. My division operates about 200 facilites with an average of 50 trended measures each - that's over 10,000 trend charts that were broken by this change, just for the primary site performance reports. There will be outliers in that many charts over the report period (28 days or ~8,000 points per chart series). Removing markers and drawing connecting lines is not an option for reviewing this sort of data, as each chart is densely populated with data and we want to see the individual markers, not the lines. The control is not a zoom slider if you can't actually use it to zoom in on a desired range of data. Whatever caused this feature to break, you should roll it back to how it was until you find a solution that accomplishes whatever you were trying to do without breaking the zoom slider. This problem is impacting people who support operations at each of these 200 facilities, and for many of these facilities there is more than one impacted report.
It looks like this was resolved in the last week.
Hi!
I don't see it that way. Something has changed indeed.What I see is that the zoom slider now works when the axis limit min/max are "Auto".
When the limit is set to a specific value (fixed or fx) it still doesn't work. The workaround with disabling markers is working in this case as well, so to me the behaviour is still a bug.To make since worse: yesterday I updated Desktop version from August 2024 to January 2025. Now the bug exists in the Desktop version as well.
I'm still waiting on this as well. Maybe Santa will deliver it for Christmas.
Also, does anyone else find the forum post order here confusing? The OP reply from 8 hours ago appears to be the most recent prior to this one, and when I looked it was marked message 14 of 18. A msft support post from 12/11 is marked message 18 of 18. Why aren't the posts in chrono (or reverse chrono) order? They aren't even in numerical (or reverse numerical) order. If there is a way to sort them in any of these ways, I can't find it.
- mathiasrh
Anonymous Fabric and Microsoft Team: Why are you not monitoring this or providing updates? Did you decide this issue is not worth or efforts?
When will this be fixed? Why isn't there any update, rollback, anything? - rajendraongole1
Super User
Hi mathiasrh - The issue with the Zoom slider not working online in Power BI but working in Power BI Desktop can occur due to differences in feature support between the two environments.
The Zoom slider feature is generally supported in both Power BI Desktop and Power BI Service, but it may not display correctly if the report has a lot of data or if the feature has not been enabled in the Power BI Service version you’re using. Double-check that the Zoom slider option is enabled in your report settings under the Format pane in Power BI Desktop before publishing to the Service.
Large datasets or complex visuals may sometimes cause performance issues in Power BI Service, which could affect the interactivity of features like the Zoom slider. Try reducing the data shown in the chart (such as by applying filters) to see if the slider becomes responsive.
Hi,
I checked with a very small dataset and the linechart Y axis sliders still does not work
Hi mathiasrh ,
We're still working on it. Thanks for your understanding and patience. I'll post here if there are any updates.
DataIsGreatAnonymous where can we find updates on this please?
This article is nearly 2 months old now and I can't see any updates on it: Known issue - Line chart value-axis zoom sliders don't work with markers enabled - Microsoft Fabric | Microsoft Learn- DataIsGreat
When I open reports created last year on the service where the charts contain markers, then the zoom slider seem to work again.
HOWEVER when I add markers to a new report, then the zoom sliders don't even work in the desktop app (January version). Anybody else having that issue?
- DataIsGreat
Mine are currently working in desktop - I had the Sept 24 version until a couple of weeks ago and now have the Feb 25 version.
