Forum Discussion
Zendesk connecter, connection error
Hi there,
I got a trouble with zendesk connection. I set up on desktop version everything works.
but now, on PBI Service I got error with connection, and when I tried to configure connection I can not choose an authentification method
Anyone can hep me please.
Emeline
2 Replies
Hi, EmelineLagarde
Have you configured and used a gateway? If so, check to see if the gateway is updated. And create a new Zendesk connection in Manage Connections and Gateway:
You can try editing the verification here.
You can also use Zendesk through the Apps, which can be found in the following documents:
Connect to Zendesk with Power BI - Power BI | Microsoft Learn
How to Get Your Question Answered Quickly
Best Regards
Yongkang Hua
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks for reply, looks like I can not create connection on-premises.
I'll check that thanks.
Emeline
