Zendesk Connectivity - Beta does not work

Hi icassiem ,

Thank you for your question and thoughts on the solution.The requirement you have raised involves the integration of multiple systems including Zendesk, SharePoint, and Power BI.While these systems can work together to achieve your goals, some cross-platform integration configurations are required.
For your needs, the following initial steps are recommended to try:
Use Power Automate to automate workflows: Power Automate can be used to enable getting CSV files from Zendesk and uploading them to SharePoint, and then using Power BI to connect to a SharePoint document library. This may require setting up some email triggers and data refresh steps.
Visit the SharePoint and Power Automate communities: As it relates to SharePoint configuration (e.g., document libraries, email integrations) and Power Automate's automation processes, I recommend that you also ask questions in the SharePoint community and the Power Automate community for more specific support.
We hope you find these suggestions helpful. If you still have questions about Power BI data connectivity and data refresh, feel free to continue to ask questions in this community. For cross-platform integration questions, consider starting a new thread in the relevant forum so that you can get more dedicated help.