Your tenant admin has disabled subscriptions with full report attachments

[el-bachaohaql]

I am the admin of a tenant, my report and dataset are on a workspace backed by premium per user license.

I am trying to create a subscription to enable automated emails but the powerpoint and pds options are greyed out.

I've enabled the following setting in the admin portal (both for entire organization and a specific group) yet cannot manage to resolve.

What am I missing?

[Poojara_D12 · Accepted solution]

Hi @el-bachaohaql 

What you can do is - 

1. Check Tenant Settings:

   • Ensure "Export to PowerPoint and PDF" is enabled in the Admin Portal for both subscriptions and the entire organization/specific group.

2. Workspace License:

   • Verify the workspace is backed by a Premium Capacity (PPU or Premium) as export features require premium licensing.

3. User Permissions:

   • Ensure you have Build permissions on the report and dataset.

4. Feature Limitation:

   • PDF/PPT exports are not supported for RLS-enabled reports or certain live connections.

5. Browser/Cache Issue:

   • Clear cache or try a different browser.

---

Ensure all settings align and your workspace meets licensing and configuration requirements.

Did I answer your question? Mark my post as a solution, this will help others!

If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

Kind Regards,
Poojara
Data Analyst | MSBI Developer | Power BI Consultant
YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS

[Poojara_D12 · Accepted solution]

Hi @el-bachaohaql 

What you can do is - 

1. Check Tenant Settings:

   • Ensure "Export to PowerPoint and PDF" is enabled in the Admin Portal for both subscriptions and the entire organization/specific group.

2. Workspace License:

   • Verify the workspace is backed by a Premium Capacity (PPU or Premium) as export features require premium licensing.

3. User Permissions:

   • Ensure you have Build permissions on the report and dataset.

4. Feature Limitation:

   • PDF/PPT exports are not supported for RLS-enabled reports or certain live connections.

5. Browser/Cache Issue:

   • Clear cache or try a different browser.

---

Ensure all settings align and your workspace meets licensing and configuration requirements.

Did I answer your question? Mark my post as a solution, this will help others!

If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

Kind Regards,
Poojara
Data Analyst | MSBI Developer | Power BI Consultant
YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS

[el-bachaohaql · Accepted solution]

Clearing the cahe solvd it. Thanks

[Poojara_D12]

@el-bachaohaql 

Glad to hear that!! 🙂

Kindly support my YT channel: 

YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS

[Poojara_D12]

Hi @el-bachaohaql 

What you can do is - 

1. Check Tenant Settings:

   • Ensure "Export to PowerPoint and PDF" is enabled in the Admin Portal for both subscriptions and the entire organization/specific group.

2. Workspace License:

   • Verify the workspace is backed by a Premium Capacity (PPU or Premium) as export features require premium licensing.

3. User Permissions:

   • Ensure you have Build permissions on the report and dataset.

4. Feature Limitation:

   • PDF/PPT exports are not supported for RLS-enabled reports or certain live connections.

5. Browser/Cache Issue:

   • Clear cache or try a different browser.

---

Ensure all settings align and your workspace meets licensing and configuration requirements.

Did I answer your question? Mark my post as a solution, this will help others!

If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

Kind Regards,
Poojara
Data Analyst | MSBI Developer | Power BI Consultant
YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS