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el-bachaohaql's avatar
el-bachaohaql
Frequent Visitor
1 year ago
Solved

Your tenant admin has disabled subscriptions with full report attachments

I am the admin of a tenant, my report and dataset are on a workspace backed by premium per user license.

 

I am trying to create a subscription to enable automated emails but the powerpoint and pds options are greyed out.

 

 

 

I've enabled the following setting in the admin portal (both for entire organization and a specific group) yet cannot manage to resolve.

 

What am I missing?

 

  • Hi el-bachaohaql 

    What you can do is - 

    1. Check Tenant Settings:

      • Ensure "Export to PowerPoint and PDF" is enabled in the Admin Portal for both subscriptions and the entire organization/specific group.
    2. Workspace License:

      • Verify the workspace is backed by a Premium Capacity (PPU or Premium) as export features require premium licensing.
    3. User Permissions:

      • Ensure you have Build permissions on the report and dataset.
    4. Feature Limitation:

      • PDF/PPT exports are not supported for RLS-enabled reports or certain live connections.
    5. Browser/Cache Issue:

      • Clear cache or try a different browser.

    Ensure all settings align and your workspace meets licensing and configuration requirements.

     

    Did I answer your question? Mark my post as a solution, this will help others!

    If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

    Kind Regards,
    Poojara
    Data Analyst | MSBI Developer | Power BI Consultant
    YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS

4 Replies

  • Hi el-bachaohaql 

    What you can do is - 

    1. Check Tenant Settings:

      • Ensure "Export to PowerPoint and PDF" is enabled in the Admin Portal for both subscriptions and the entire organization/specific group.
    2. Workspace License:

      • Verify the workspace is backed by a Premium Capacity (PPU or Premium) as export features require premium licensing.
    3. User Permissions:

      • Ensure you have Build permissions on the report and dataset.
    4. Feature Limitation:

      • PDF/PPT exports are not supported for RLS-enabled reports or certain live connections.
    5. Browser/Cache Issue:

      • Clear cache or try a different browser.

    Ensure all settings align and your workspace meets licensing and configuration requirements.

     

    Did I answer your question? Mark my post as a solution, this will help others!

    If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

    Kind Regards,
    Poojara
    Data Analyst | MSBI Developer | Power BI Consultant
    YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS

  • Hi el-bachaohaql 

    What you can do is - 

    1. Check Tenant Settings:

      • Ensure "Export to PowerPoint and PDF" is enabled in the Admin Portal for both subscriptions and the entire organization/specific group.
    2. Workspace License:

      • Verify the workspace is backed by a Premium Capacity (PPU or Premium) as export features require premium licensing.
    3. User Permissions:

      • Ensure you have Build permissions on the report and dataset.
    4. Feature Limitation:

      • PDF/PPT exports are not supported for RLS-enabled reports or certain live connections.
    5. Browser/Cache Issue:

      • Clear cache or try a different browser.

    Ensure all settings align and your workspace meets licensing and configuration requirements.

     

    Did I answer your question? Mark my post as a solution, this will help others!

    If my response(s) assisted you in any way, don't forget to drop me a "Kudos" 🙂

    Kind Regards,
    Poojara
    Data Analyst | MSBI Developer | Power BI Consultant
    YouTube: https://youtube.com/@biconcepts?si=04iw9SYI2HN80HKS