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Ahmadbelal12
Frequent Visitor

Your file was published but disconnected

Hi everyone, 

 

I have a PowerBI semantic model that I use as the main source of data and all of my other dashboards connect to it as Direct Query. 
When I publish one of the dashboards, I get the message that it's disconnected. 

Capture.PNG

After going to PowerBI Service by clicking "Open Dataset Settings", I get the following settings. Now, am not entirely sure what I should do. I am the owner of all the datasets in question, and I don't know why I keep getting this error. Capture2.PNGCapture3.PNG


Appreciate your assistance and support on this. 

Thank you in advance. 

1 ACCEPTED SOLUTION
blopez11
Super User
Super User

In the Cloud connections section, you'll need to set the mapping, if one exists, or create a new one.  As to why this keeps happening is anyones guess.  I usually see this when publishing new reports, but don't see it for publishing updates.  I believe there is a tenant setting related to this.  I'll reply with it once I find it.

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2 REPLIES 2
blopez11
Super User
Super User

In the Cloud connections section, you'll need to set the mapping, if one exists, or create a new one.  As to why this keeps happening is anyones guess.  I usually see this when publishing new reports, but don't see it for publishing updates.  I believe there is a tenant setting related to this.  I'll reply with it once I find it.

Greg_Deckler
Community Champion
Community Champion

@Ahmadbelal12 You need to do the following:

  1. Install a data gateway: Install an on-premises data gateway | Microsoft Learn
  2. Configure the data gateway: Use the on-premises data gateway app | Microsoft Learn
  3. Create a connection on that data gateway that is for the data source you are using in your PBIX file: Add or remove a gateway data source - Power BI | Microsoft Learn
  4. Map your data source in the PBIX to the data connection on the gateway

 



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