Forum Discussion

AdmVarr's avatar
AdmVarr
Frequent Visitor
1 year ago
Solved

XML for Analysis Timeout

Apologies if this is covered elsewhere however I can't find any resources with the same issues I am facing. I am getting the error: The XML for Analysis request timed out before it was completed. ...
Need Help
  • AdmVarr's avatar
    AdmVarr
    1 year ago

    I completely rebuilt the report from scratch and it now works fine. It's identical in every way so although I haven't got to the bottom of the issue, I will mark this as solved.

    Really do appreciate the time you spent lbendlin 

lbendlin's avatar
lbendlin
Super User
1 year ago

Testing this on the desktop has indeed limited value.

 

Can you reliably reproduce it on the service or is it a "transient"  issue? Is a gateway involved?

AdmVarr's avatar
AdmVarr
Frequent Visitor
1 year ago

Thanks again for you time lbendlin 

I have tried publishing to a few different premium workspaces and get the same issue but guess it could be transient, unsure how else to test this. Unfortuantely high priority as is displayed in our contact centre wallboard showing Overdue activities. There is indeed a gateway involved, but the same gateway being used for all other reporting (including the other 2 working versions of the report). We did upgrade to the latest gateway version ~1 week ago but was working all of last week, only went down today so would be surpised if it was this. I guess we could roll back to test this but feels like this should be a last resort?