Wrong time format in PDF subscription

[ENOVA]

Hi all,

when subscribing to a PowerBI report (PDF send via email), the format of dates and time is always wrong. Instead of the european time format the report is based on, the PDF send via email always uses the american time.

Since we are only sending our reports to european costumers this prevents us from using the subscription at all.

Is there a way to change the way the dates and times are used in the subscriptions?

Thanks and best regards

Jan

[v-yalanwu-msft · Accepted solution]

Hi, @ENOVA ;

this is expected behavior:

The reason is this:

• subscriptions are executed by the Power BI service as a background job, using the owner's locale.
• The owner locale is the one specified in the settings as one of the 44 currently supported languages: https://docs.microsoft.com/en-us/power-bi/fundamentals/supported-languages-countries-regions
• When language=(browser default) is selected, the backend cannot use the browser value because browser may have other/different sets of supported languages. As a consequence, the backend will set the user setting to default, which is American English.

And refer the following article:

Troubleshoot subscribing to dashboards and reports - Power BI | Microsoft Docs

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.