Forum Discussion
Workspace contact list - listed in the user interface (UI)?
- Anonymous6 years ago
Anonymous, Greg_Deckler
Here is how I use the workspace contact list.
Let's say someone has shared an app with me. Apps are tied to a workspace, and when I get the app, I also get the workspace.
I open the app and something doesn't work as i expected -- maybe I can't export data from visuals, or Q&A isn't showing up on my dashboard, or my changes to filters aren't persisting, or the data isn't refreshing. In the past, it was almost impossible to figure out whom to contact to address these issues. Now I have 2 options -- I can select the link for the "Contact" from the breadcrumbs dropdown that appears at the top of the reports and dashboards. Or I can look up the workspace contacts and ask them to help me or change settings for me. Some settings are managed by the Admin and others by the app owner/creator.
HTH,
Michele
Thanks Greg_Deckler
I don't know the real usage of this contact list at workspace level. if anyone has one, please let me know.
Anonymous, Greg_Deckler
Here is how I use the workspace contact list.
Let's say someone has shared an app with me. Apps are tied to a workspace, and when I get the app, I also get the workspace.
I open the app and something doesn't work as i expected -- maybe I can't export data from visuals, or Q&A isn't showing up on my dashboard, or my changes to filters aren't persisting, or the data isn't refreshing. In the past, it was almost impossible to figure out whom to contact to address these issues. Now I have 2 options -- I can select the link for the "Contact" from the breadcrumbs dropdown that appears at the top of the reports and dashboards. Or I can look up the workspace contacts and ask them to help me or change settings for me. Some settings are managed by the Admin and others by the app owner/creator.
HTH,
Michele