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Workspace Icon image uploaded but does not stick
I am the creator, owner and admin of a Power BI workspace. I converted this workspace from "classic" to "new experience". I went to workspace settings where you can upload an image for the workspace. I uploaded an image and clicked save. The image will show for a little while but then it will revert back to the old default image that the system created when the workspace was created. When I go back to the settings the image is there. Each time I log in, I see the new image, but after a few minutes it changes back to the default image. This is clearly a bug where the image is in multiple places and an uploaded image is not getting stored in all of those multiple places.
HI dgreenx ,
I'd like to suggest you check correspond office group icons if this scenario is cause with sync features of office group.
Regards,
Xiaoxin Sheng
5 Replies
HI dgreenx ,
Did this issue only appear on new workspace who upgrades from classic workspace? Have you tested to change the icon of classic workspace and new workspace? Please share more detail information to help us clarify your scenario.
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In addition, can you confirm if you have enough permission on azure side? (correspond azure account)
Regards,
Xiaoxin Sheng
I tried to re-pro the issue and i can able to view the image after signout and signin in Power Bi Service.
Note:- Initially created a classic workspace (v1) and tried to upgrade to the latest workspace (v2), uploaded the image with 17KB file.
It is not allowing >45kb file.
so please check once and let us know if you have any concerns.
If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?When I first go on the service (powerbi.com) I see the first picture below. After a few seconds I see the second picture below. It is obvious that the power bi service is saving my picture, but it is not saving it to all places where the icon resides and the other place is where it is getting the original picture it created ("PH" in a purple circle). I got a clue from a co-worker that you can also change the icon in MS Teams. I will go there next to see if that is where it is storing the other copy.
HI dgreenx ,
I'd like to suggest you check correspond office group icons if this scenario is cause with sync features of office group.
Regards,
Xiaoxin Sheng
