Workspace Access Issue

[darentengmfs]

Hi,

A coworker of mine showed me that he has access to a workspace, but when I go into the workspace and click "Access", he is not there. I am the workspace admin and I am trying to remove his access to the workspace but couldn't because I don't see him. Is there some other place that shows me who has access or is that a bug?

Thanks!

[v-cazheng-msft · Accepted solution]

Hi @darentengmfs,

Please try these solutions.

Method 1 Ask this user clear the cookie/cache of his/her browser and try again

Method 2: Please try this REST API to make sure the permission has been updated fully. After calling this api, please wait for a period and ask this user try again.

Users - Refresh User Permissions - REST API (Power BI Power BI REST APIs) | Microsoft Docs

Method 3:  If above two methods do work, please check the Access info by the following way and create a support ticket with this info for further help.

1 Open the Developer tool of your browser and go to the Network tab

2 Click on the workspace Access option to get the access list. Compare the users listed in Access list with the users list returned from with request to see whether they are consistent.

How to create a support ticket in Power BI - Microsoft Power BI Community

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please let me know. Thanks a lot!

Best Regards,

Community Support Team _ Caiyun

[otravers]

Do you have any Active Directory security groups, distribution lists, or Microsoft 365 groups in the workspace's roles, or just individual users?