Windows defender blocking Powerbi.com

[Abhimanyu_Singh]

We are facing issues with defender blocking microsoft.com. Tried manually to white list the dsn but that's also returning the same error as in the screenshot below

This is only on windows machine in our org. Has anyone seen it before?

[AnkitKukreja · Accepted solution]

Hi! @Abhimanyu_Singh 

I think this is due to the firewall issue and you need to whitelist the IPs for your region that can be found here- https://www.microsoft.com/en-us/download/details.aspx?id=56519. Way back I helped a client with this, as this changes weekly so you might have to raise a ticket to MS support, If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues.

as I don't have the access to the previous email so I was not able to extract the exact answer to this.

[v-pnaroju-msft]

Hi Abhimanyu_Singh,

We are following up to see if your query has been resolved. Should you have identified a solution, we kindly request you to share it with the community to assist others facing similar issues.

If our response was helpful, please mark it as the accepted solution and provide kudos, as this helps the broader community.

Thank you.

[v-pnaroju-msft]

Hi Abhimanyu_Singh,

We wanted to check in regarding your query, as we have not heard back from you. If you have resolved the issue, sharing the solution with the community would be greatly appreciated and could help others encountering similar challenges.

If you found our response useful, kindly mark it as the accepted solution and provide kudos to guide other members.

Thank you.

[v-pnaroju-msft]

Hi Abhimanyu_Singh,

We have not received a response from you regarding the query and were following up to check if you have found a resolution. If you have identified a solution, we kindly request you to share it with the community, as it may be helpful to others facing a similar issue.

If you find the response helpful, please mark it as the accepted solution and provide kudos, as this will help other members with similar queries.

Thank you.

[v-pnaroju-msft · Accepted solution]

Thank you, @AnkitKukreja , for your response.

Hi @Abhimanyu_Singh,

We sincerely appreciate your inquiry on the Microsoft Fabric Community Forum.

In addition to the response provided by @AnkitKukreja , we kindly request you to follow the steps mentioned below, which may assist in resolving the issue:

1. Verify the Microsoft Defender SmartScreen Policy. Open the Group Policy Editor (gpedit.msc).Navigate to Computer Configuration → Administrative Templates → Windows Components → Microsoft Edge.Set the "Prevent users from bypassing Microsoft Defender SmartScreen warnings" policy to Not Configured or Disabled.

2. Enable Power BI in Microsoft Defender and Microsoft Edge.Go to Windows Security → App & Browser Control → Reputation-based Protection and disable SmartScreen for testing purposes.Open Edge Settings (edge://settings/privacy) and add exceptions such as https://app.powerbi.com and https://*.powerbi.com.

3. Review Firewall and Endpoint Security Rules.Open Windows Defender Firewall (wf.msc) and ensure that app.powerbi.com is not blocked.In Microsoft Defender for Endpoint, whitelist Power BI services.

4. Whitelist Power BI URLs and IPs.Allow the following URLs in firewall/proxy settings:*.powerbi.com, app.powerbi.com

Additionally, please refer to the following link for further guidance:
Microsoft Edge support for Microsoft Defender SmartScreen | Microsoft Learn

If you find our response helpful, kindly mark it as the accepted solution and provide kudos. This will assist other community members facing similar queries.

Thank you.

[AnkitKukreja · Accepted solution]

Hi! @Abhimanyu_Singh 

I think this is due to the firewall issue and you need to whitelist the IPs for your region that can be found here- https://www.microsoft.com/en-us/download/details.aspx?id=56519. Way back I helped a client with this, as this changes weekly so you might have to raise a ticket to MS support, If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues.

as I don't have the access to the previous email so I was not able to extract the exact answer to this.