Why there is no Refresh failure notification ?

[Boja]

Hi guys,

Since we created a new App and related workspac, we stop receiving email notifications about refresh failures. 

do you know maybe why this is happening and is there something we can do here?

Thanks

[v-frfei-msft]

Hi @Boja,

As we know, This notification will only email the current dataset owner in the event of a failure.

One more thing, do you have edit the alternate email? in that case, notifications should be sent to your alternate email address. And did you check your spam/junk folders of your mailbox?

Regards,

Frank

[Boja]

@v-frfei-msft

Hi Frank,

Thanks for quick response. 

Yes, i am a dataset owner. Today i received the failure notificatin regarding a different report. Is it possible that notification is related to the specific dataset (i.e. to work on one report, but not on the other)? Or maybe to a specific type of failure?

Defenitely it is not in my junk folder. I check this quite often due to other reasons 🙂

Thanks for the tip about the alternate email. i will definitely use it. Good stuff