Why slicer shows blank when report is published?

[JustinDoh1]

Hi,

I am experiencing this issue time to time, and I am not sure how to fix this.

I have published my PBIX report to PBI Service with all slicers' values selected, but when it is publsihed, some values inside slicer are blank (as shown below).

At PBIX file on desktop, all values are filled.

I published few more times, but there is no difference.

I refreshed dataset on the PBI Service just in case if that helps, but there is no change.

How do we fix this issue?

[Anonymous]

Hi @JustinDoh1,

Thanks @OwenAuger for Addressing the issue.

we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Regards,
Vinay Pabbu

[Anonymous]

Hi @JustinDoh1,

May I ask if you have gotten this issue resolved?

If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.

Regards,
Vinay Pabbu

[Anonymous]

Hi @JustinDoh1,

we would like to follow up to see if the solution provided by the super user resolved your issue. Please let us know if you need any further assistance.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Regards,
Vinay Pabbu

[OwenAuger · Accepted solution]

Hi @JustinDoh1 

One possible hunch: is it persistent filters?

If you made slicer selections or cleared slicers in the published report, those changes would be preserved (per user)  even on republishing, unless you switch off persistent filters in the report or select "reset" in the service.

I believe this is based on Visual ID.