Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn a 50% discount on the DP-600 certification exam by completing the Fabric 30 Days to Learn It challenge.

Reply
s168635
Helper II
Helper II

Why certain UPN is not valid Microsoft user name?

I have a user email address showed in my report user list with "Read" access:

 

1.jpg

 

But she could not sign on using the email address:

 

2.jpg

 

This is confusing, how can she reach the report showed she has access? What would be her Microsoft Account?

 

Thanks for your help,

 

Bo

2 REPLIES 2
GilbertQ
Super User
Super User

Hi there

I would contact your admin to verify the account details.




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

It is not my ADMIN.

 

I have a report shared with many external users out side my org, the situation happens a lot: user was granted access but they do have UPN other than their primary email, which is ok for me, but, as the screen shot shows: the email is not a valid Microsoft account.

 

So my question is, why Microsoft allow this to happen? If you know user's email, you should allow user to sign on with it, otherwise, what's the purpose showing user has such email address?

 

Bo

Helpful resources

Announcements
LearnSurvey

Fabric certifications survey

Certification feedback opportunity for the community.

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors