Forum Discussion

gszufa's avatar
gszufa
Frequent Visitor
4 years ago

White arrows above buttons

I saw similar post created month ago but it was marked as "solved" and there was no solution - just somebody writing that it just solved itself. 

 

Couple of weeks ago I noticed white arrows appearing above buttons in my dashboard:

 

 

Key points:

  • They are only visible in the service and not present in desktop
  • I have all Visual Headers options disabled
  • I cleared browser cache and cookies but the problem remains

 

This is impacting reporting in my corporation. How can I disable those arrows?

Need Help

7 Replies

  • ibarrau's avatar
    ibarrau
    Icon for Super User rankSuper User
    4 years ago

    Hi. It looks like something the developer might have added in the report. I can't find the arrows anywhere on any visual. As far as I know it's not a formatting option either.

    Are you seeing that on the report or the dashboard? 

    Regarding desktop. Have you download the pbix directly? just to confirm you have the same version of the last release of service with the arrow?

    I hope you find the arrow.

    • ehartl01's avatar
      ehartl01
      Regular Visitor
      4 years ago

      I have opened a support ticket with Microstof for this issue - I would suggest you do the same. 
      Here are the responses I recieved on 7/12/2022 and 7/14/2022:
      7/12

      I understand that you are seeing a white arrow on certain reports, and that you'd like to get rid of it. I have seen those reports as well, and the issue is still live for certain customers, If possible please share with us the following information so we can check on this feature and confirm if it is going to be removed or  roll backed:

      • Please share with us the PBI service version
      • Could you please provide us more details exactly where is that you see the arrow? i can see the screenshot you share, but if you can show us the location on the reports? Does it show on top of Slicers or bars?
      • Does this happen all the reports or just the new ones?


      7/14

      Hey Eric, Thank you so much for your patience on this.

      We have a report open with our product group reporting this situation, once we get an update or ETA on fix I will let you know.

      Thank you for your patience. If you have any questions. Please let us know, we are here to help

      Thanks!

    • gszufa's avatar
      gszufa
      Frequent Visitor
      4 years ago

      I am the developer of that dashboard and I did not add it 🙂

      I did not download pbix - I created it on my PC and published on the web.

      Arrows appear only in the dashboard published on the web and only after hovering my mouse over the buttons for ~1 sec.

       

      my version of Power BI desktop is - Version: 2.95.804.0 32-bit

    • Spikelete's avatar
      Spikelete
      New Member
      4 years ago

      Hi,

       

      I'm having the same issue on a report I developed. If I find a way to solve it I'll come back to you here.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    I have the same issue.
    Can anyone tell me how he solved this issue, I mean, does not appear this white arrow? Or if it can be solved... This white arrow appears when the user hovers over a button in the report published in PBI Service (in my case)...

    My version of the PBI Service is: 13.0.18620.44 

  • gszufa's avatar
    gszufa
    Frequent Visitor
    4 years ago

    Today I found that the issue fixed itself, there is no more white arrows on hovering over buttons. I have no idea what changed - I did not make any changes myself.