Forum Discussion

Albert_Castillo's avatar
Albert_Castillo
Regular Visitor
2 years ago

Where is the View usage metrics report option?

Hi!

 

Do you have any news of any changes on Power BI in 'View usage metrics report'?

Until friday it was in the drop menú in reports, but this option is no longer disponible. 

 

Thanks!

Albert.

13 Replies

  • Hello Idrissshatila,

     

    Not in my case... i don't understand.

    It's happening with all our clients, I tried with different 7 and the result is the same.

    I have this on my drop menú:

     

     

    Thanks for support!

      • Albert_Castillo's avatar
        Albert_Castillo
        Regular Visitor

        Hi Idrissshatila,

         

        I'm a workspace admin, also the owner of the reports and the semantic models.

        I tried giving to this user Global administrator permisions but the result is the same.

         

        Thanks.

         

    • Idrissshatila's avatar
      Idrissshatila
      Icon for Super User rankSuper User

      I'd like to suggest you take a look at official document limitation part:

      Usage metrics for dashboards and reports

       

      check the bold one, it might be turned off,

      Considerations and limitations

      Q: I can't run usage metrics on a dashboard or report
      A: You can only see usage metrics for content you own or have permissions to edit.

      Q: Will usage metrics capture views from embedded dashboards and reports?
      A: Usage metrics currently does not support capturing usage for embedded dashboards and reports, including the user owns data flow, the app owns data flow and the publish to web flow. In those cases, we recommend using existing web analytics platforms to track usage for the hosting app or portal.

      Q: I can't run usage metrics on any content at all.
      A1: Admins can turn off this feature for their organization. Contact your Admin to see if this is the case.
      A2: Usage metrics is a Power BI Pro feature.+

      Q: The data doesn't seem up-to-date. For example, distribution methods don't show up, report pages are missing, etc.
      A: It can take up to 24 hours for data to update.

      Q: There are four reports in the workspace but the usage metrics report only displays 3.
      A: The usage metrics report only includes reports (or dashboards) that have been accessed in the past 90 days. If a report (or dashboard) does not show up, likely it hasn't been used in more than 90 days.

      • Albert_Castillo's avatar
        Albert_Castillo
        Regular Visitor

        Idrissshatila  Thanks for your time.

        I'm the admin and the licence is correct.

         

        All started with a new client, we can't find the option and there was when we searched on other tenants where we have this option operative last week and it disappeared.

         

        We'll talk with Microsoft, I will let you know when I have more light on this.

  • Anonymous's avatar
    Anonymous
    Not applicable

    I'm currently facing the same issue and can't find any sources online to help, the option to view the usage metrics isn't showing up in it's usual place and this problem only appeared recently.

    If someone finds a solution kindly help

  • In case it helps, I have detected that if a new work area is created it works correctly, View Usage Metrics is working on a imported report.

    But in the original 'My work area' still does not appear the View Usage Metrics.

  • Albert_Castillo I've noticed that I cannot access usage metrics for reports specifically in My Workspace, but can access usage metrics in other workspaces.  Are you expriencing the same?

    • Albert_Castillo's avatar
      Albert_Castillo
      Regular Visitor

      Jeff-Hadley, i have the same isue.

      Old workspaces with usage metrics are woking well, but new tenants since March we cannot acces to the usage metrics, the option is not showing.

  • PVO3's avatar
    PVO3
    Icon for Impactful Individual rankImpactful Individual

    Same here. This option is (again) not showing.

    This happens in my personal workspace (pro) and general workspace (premium).

  • Anonymous's avatar
    Anonymous
    Not applicable

    Was this ever resolved? I'm having the same issue in "My Workspace"