Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Vote for your favorite vizzies from the Power BI Dataviz World Championship submissions. Vote now!

Reply
Anonymous
Not applicable

Welcome to Power BI Premium welcome message stuck

Hi all,

When opening the Power BI services, there is a welcome screen as follows:

thumbnail_image003.jpg

Thats all fine but then it doesnt allow me to navigate the rest of the page and is stuck on this current page no matter where or what I click. It allows me to click on the settings but it will always be overlayed by this welcome message.

I feel its not very productive if it just shows this message not allowing me to navigate to my workspace etc..

 

how do we close it?

4 REPLIES 4
zbi
Frequent Visitor

The close button is on the bottom of the message. To reach it, on the small screens, just zoom in/out the browser (Ctrl +/-).

Anonymous
Not applicable

@Anonymous 

Try upgrade your web browser, or other browsers.

 

Best,

Paul

Anonymous
Not applicable

I have tried on IE and it is the same issue.

Anonymous
Not applicable

@Anonymous 

 

Try login with other pc or laptops. 

 

If non works, this could considered as a bug.  

https://powerbi.microsoft.com/zh-cn/support/

You can Scroll down and click "CREATE SUPPORT TICKET".

 

Best, 
Paul

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

Vote for your favorite vizzies from the Power BI World Championship submissions!

Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.