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Anonymous
Not applicable

Welcome to Power BI Premium welcome message stuck

Hi all,

When opening the Power BI services, there is a welcome screen as follows:

thumbnail_image003.jpg

Thats all fine but then it doesnt allow me to navigate the rest of the page and is stuck on this current page no matter where or what I click. It allows me to click on the settings but it will always be overlayed by this welcome message.

I feel its not very productive if it just shows this message not allowing me to navigate to my workspace etc..

 

how do we close it?

4 REPLIES 4
zbi
Frequent Visitor

The close button is on the bottom of the message. To reach it, on the small screens, just zoom in/out the browser (Ctrl +/-).

V-pazhen-msft
Community Support
Community Support

@Anonymous 

Try upgrade your web browser, or other browsers.

 

Best,

Paul

Anonymous
Not applicable

I have tried on IE and it is the same issue.

@Anonymous 

 

Try login with other pc or laptops. 

 

If non works, this could considered as a bug.  

https://powerbi.microsoft.com/zh-cn/support/

You can Scroll down and click "CREATE SUPPORT TICKET".

 

Best, 
Paul

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