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Megan4244's avatar
Megan4244
Frequent Visitor
8 years ago
Solved

Welcome Page and Navigation Missing

Recently, I transitioned to a new company and confirmed I am also a Power BI PRO member with this company, however the Power BI Service online is not the same and appears broken. Is this something to...
  • Megan4244's avatar
    8 years ago

    Microsoft Support was able to find the issue and assist me. When my account was set up, some fields were not filled. app.powerbi.com uses profile information to populate the page. Because required backend was missing, it could not populate. Once my profile was corrected by Microsoft, my issue was resolved.