Web source connective issue in powerbi service

Hi  Anonymous ,

You can try the following ways:

1.You can go to the gear icon in Power BI - Setting - find your data source - Data source credentials. Check Edit credential to see if credentials are required.

2. Use the same credentials and privacy level like in Power BI Desktop and Service.

Please refer the link.

This is the related document, you can view this content:

https://community.powerbi.com/t5/Service/The-credentials-provided-for-the-Web-source-are-invalid/m-p/1279852

https://sharepointviews.com/credentials-provided-for-the-web-source-are-invalid-powerbi/

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Anonymous 

https://sharepointviews.com/credentials-provided-for-the-web-source-are-invalid-powerbi/

this link saved me thank you so much for your time.