Web service Localhost - Powerbi Service

[anooo]

Hello, 

I have local web service with an authentication token. I a am abl to load data successfully in powerbi desktop, but i connot update the ata in powerbi service, even fater insatlling the personal mode data gateway.

Has anyone encountered this issue our can provide guidance on how to resolve it ? any help would be greatly appreciated 

[Deku]

Think you need to replace localhost with your IP address

[anooo]

Hello Deku, Thank you. I replaced "localhost" with my IP address, but I am getting this error message in Power BI Service: "Unable to connect to the remote server. Thanks

[v-priyankata · Accepted solution]

Hi @anooo 

After replacing localhost with your machine’s IP address, if you still encounter issues, there are additional steps required for Power BI Service to connect successfully:

Ensure your web service is running and listening on the IP you used. Test it by opening the URL in a browser from a different device on the same network. If that fails, it means your service isn't reachable externally.

Make sure your firewall allows inbound traffic on the port used by the web service.

The machine where you installed the Personal Mode Gateway must  be always on and have access to the IP/URL of your web service. Be able to call the API successfully independently of Power BI Desktop.

Power BI Service does not allow dynamic Web.Contents() calls to fetch tokens at runtime. Instead use a static token if possible or pre-generate the token and store it in a secure location like Azure Key Vault or a local config.

If this information is helpful, please “Accept as solution” and give a "kudos" to assist other community members in resolving similar issues more efficiently.
Thank you.

[v-priyankata]

Hi @anooo 

I hope the information shared was helpful to you. If your question has been answered, kindly mark the most relevant reply as the Accepted Solution. This small action can make a big difference for others who are looking for the same solution.

[v-priyankata]

Hi @anooo 

I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.

[v-priyankata]

Hi @anooo 

Hope everything’s going smoothly on your end. We haven’t heard back from you, so I wanted to check if the issue got sorted. If yes, marking the solution would be awesome for others who might run into the same thing.