Web & file datasource models not refreshing through gateway

[sperry]

Hi - I have a scenario that has just starting happening. I have multiple PowberBI reports that I have scheduled refresh occuring. They have a mix of file & cloud sources. There is a new section called Cloud Connections that I haven't seen before. Anyway I have created connections through the gateway and get the green light message at the top of the data connection table;

I have created connections for the Cloud connections table

But if I refresh I get this error message;

Data source error: {"error":{"code":"Premium_ASWL_Error","pbi.error":{"code":"Premium_ASWL_Error","parameters":{},"details":[{"code":"Premium_ASWL_Error_Details_Label","detail":{"type":1,"value":"Cloud data source setting is not allowed refresh through gateway."}}],"exceptionCulprit":1}}} Table: Live SSST.

Cluster URI: WABI-AUSTRALIA-SOUTHEAST-redirect.analysis.windows.net

Activity ID: 006695b7-eff6-4b66-ab54-76292190e6ab

Request ID: dfe3fdf3-d454-f399-8bf2-d14532eba88d

Time: 2023-09-27 18:27:38Z

Checked the Gateway settings and the setting should allow the cloud connections

[lbendlin · Accepted solution]

You can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues . If you have a Pro license you can consider raising a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi