Forum Discussion
Anonymous
5 years agoNot applicable
Web Service Refresh Errors
This morning I received emails that our daily dataset refreshes (that use the data gateway) failed. I went into the service and tried to manually refresh, and I get the below error. I believe t...
- Anonymous5 years ago
Restarting the server that the gateway resided on fixed the issue.
RLSmart
5 years agoHelper I
Can you click on the report name in the error message and get to the gateway connection for the report? I found that whatever each dataset was mapped to was blanked out, and was able to select the original dataset and continue. One of them had to be recreated.
Most of our morning refreshes for SQL reports were in this state, and once we figured it out, we were able to get everything back on track.
Anonymous
5 years agoNot applicable
Restarting the server that the gateway resided on fixed the issue.