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Don't miss out! 2025 Microsoft Fabric Community Conference, March 31 - April 2, Las Vegas, Nevada. Use code MSCUST for a $150 discount. Prices go up February 11th. Register now.

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dallabridae
Frequent Visitor

We do not recognize you. Did you enter your credentials correctly?

A few users in my organization are getting the following error message when trying to see a report in power bi service:

 

dallabridae_0-1685628101523.png

 

Any idea of what could be?

2 REPLIES 2
Zigis
New Member

Our users started to get this when accessing artifacts on another tenant. Looks like there is a new setting introduced "Allow Azure Active Directory guest users to access Microsoft Fabric" in Tenant settings and disabled by default. Enabling it in the destination tenant solves the issue.

lbendlin
Super User
Super User

You can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues . If you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/

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