We couldnt authenticate with the credentials provided. Please try again"

[sdeb]

I use powerbi desktop to connect to a mysql database. The problem is that I am getting the error

"We couldnt authenticate with the credentials provided. Please try again"

I am very sure that I am providing the right credentials. What could be the problem?

Sdeb

[v-jayw-msft]

Hi @sdeb ,

This maybe a permission/authentication error. Make sure you are using database credentials not windows.

Best Regards,

Jay