We could not register this data source for any gateway instances within this cluster

[Thakshila]

Hi,

I'm trying to add a custom data connector to my on-premises data gateway. But I'm getting a error message. The custom data connector is used a Oauth2 authentication. It works fine in PowerBI desktop. But when I try to configure in Power BI service I'm getting this error message

Activity ID:	3dd57066-f2ff-47d8-9a77-d6249a14f58c
Request ID:	b0ead9e1-8c8d-292f-90bc-6c86ede3768c
Cluster URI:	https://wabi-south-east-asia-redirect.analysis.windows.net/
Status code:	400
Error Code:	DMTS_PublishDatasourceToClusterErrorCode
Time:	Mon Mar 30 2020 19:00:31 GMT+1100 (Australian Eastern Daylight Time)
Service version:	13.0.12739.201
Client version:	2003.3.020

Any help ?

[Anonymous]

HI @Thakshila,

Have you enabled custom connector option on your gateway? if not, please refer to the following document to know more about this: Use custom data connectors with the on-premises data gateway 

In addition, you can also take a look at power bi service security to confirm if your connector/scenario meets to the limitations:

Power BI Security 

Regards,

Xiaoxin Sheng

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".