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DKHUghes55
Helper I
Helper I

We are trying to recover an On-Premises data gateway. No Clusters found

Hi Fabric Community,

We had a corruption on a server with the On-Premises data gateway.  We had to reinstall the app.  We used the account listed in the original install as the email account.  When we get to the migrate portion of the install, there are no custers listed in the cluster drop down.

My quest is, where do I find the list of users for a particular cluster for a region such as Central US?

 

Thanks for any help you can provide.

DKHughes55

1 ACCEPTED SOLUTION
lbendlin
Super User
Super User

Go to Power BI 

Switch on Tenant Administration

Find the gateway

Go to Manage Users

 

The re-add the VM to the gateway cluster or replace an existing cluster member definition (including the anchor)

 

Of course this all assumes that you know the recovery key.

View solution in original post

1 REPLY 1
lbendlin
Super User
Super User

Go to Power BI 

Switch on Tenant Administration

Find the gateway

Go to Manage Users

 

The re-add the VM to the gateway cluster or replace an existing cluster member definition (including the anchor)

 

Of course this all assumes that you know the recovery key.

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