Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Visuals not display correctly in app service

Line values not aligned with Y Axis when publishing to App Service


This issue recently happened in past few days.. was not present before. No changes have been made to the PBIX file. 

 

Desktop 

PBI Desktop

 

 

App Service

PBI App Service

  • Anonymous's avatar
    Anonymous
    6 years ago

    After various testing with Microsoft, the solution was to press the "revert to default" link on the Y axis. 

     

    Also, important to set "show secondary" to On, and then "Off" to explicitly set it to off. 

     

     

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

     

    You can check the "Start" and "End" under visual Format -> Y axis both on Desktop and Service which you can custom and see if they are different.

     

    Best Regards,

    Jay

     

    Community Support Team _ Jay Wang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks Jay, 

       

      I have tried this out, and the issue is still present when in the app service. 

       

      I have raised a ticket with MS instead, and will post the solution here for future reference, 

       

      Ta

       

      T

      • Anonymous's avatar
        Anonymous
        Not applicable

        After various testing with Microsoft, the solution was to press the "revert to default" link on the Y axis. 

         

        Also, important to set "show secondary" to On, and then "Off" to explicitly set it to off.