Visuals in the Powerbi Service Report are not updated after scheduled data refresh was successful

[katya_rb]

Hi Community,

I'm using a Google Sheets as a dataset for my report. This dataset increases weekly in the Power Query I allowed enable load and include in report refresh. I scheduled an automated refresh of the data and its successful. The only problem is that I found that the visuals for the new week were not completed refresh just some of them. Here pictures of the report for your ilustration.

Same filter date: 17/10 - 23/10

Service

Desktop

 As you can see, the visuals were not updated for Impressions, Quality score (current metric) and Neutral to Positive (current metric).

I tried to refresh the browser, publish the report again and nothing seemed to work until I manually clicked refresh visuals button and it worked. I work with clients and I do not want to confuse them. Is there any better way to refresh data and visual together in an automated way?

Thank you 

[GilbertQ]

Hi @katya_rb 

What happens by default is that it caches the data for the last time you used the report.

If a user logs in for the first time on that day there should be no cache so it should show the latest values.

Also as soon as a user interacts with the reports it will re-query from the source and should show the values as expected.