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KarenL7's avatar
KarenL7
Advocate V
2 years ago
Solved

Visuals Not Refreshing after a data Refresh

Hi We are encountering an intermittent issue with Power BI Visuals not always refreshing on dashboards after a dataset refresh.    - Datasource - Sharepoint Excel Document - Not a live connection ...
Need Help
  • GilbertQ's avatar
    GilbertQ
    2 years ago

    Hi KarenL7 

     

    What happens is that the report page visuals are cached. The next time you open the page it possibly is using the previous cache.

     

    In order to see the updated data you either have to interact with the visuals.

    Or you could click on the refresh visuals icon.

    Or do a CTRL +F5 to reload the entire page which will then refresh the visuals.

KarenL7's avatar
KarenL7
Advocate V
2 years ago

GilbertQ 

 

Thank you for coming back to me.

 

That makes sense, particularly as Power BI is viewed through a browser, that is something I hadn't considered previously.    Particularly as it is an intermittent issue.

 

Thanks again

 

Karen