Forum Discussion
Visuals Not Loading On PBI Service Unless "Refresh Visuals" on top right is hit.
Hi shrunjala,
As we haven’t heard back from you, so just following up to our previous message. I'd like to confirm if you've successfully resolved this issue or if you need further help.
If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. If you find a reply particularly helpful to you, you can also mark it as a solution.
If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.
Thank you for your patience and look forward to hearing from you.
Hi shrunjala
What I would recommend doing is to make sure that there are no filters or slices applied when you upload the report to the service. This will ensure that when people first open the report, there are no filters or slices applied, which means it will load the visuals as expected. If a user does interact with the visuals and changes the filters or slices, this could potentially need to your current situation and the only option there is to click on the reset to default button as a way to ensure that it already shows what is expected.