Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Visualizations not working when dashboard is published

When i publish my dashboard visualizations are gone. That thing in red says that my data source credentials are missing

I go to my data source configuration and i get this message

I try to connect with my credentials and i get this message

 

SOLUTION = DBA told me we have different database accounts: one is to make dashboards and the other is used to publish dashboards

 

  • Hi Anonymous 

     

    I would chat to your DBA who looks after your Redshift source as it appears something has changed or it is no longer available.

2 Replies

  • Hi Anonymous 

     

    I would chat to your DBA who looks after your Redshift source as it appears something has changed or it is no longer available.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi, i did it at the same time that i'm looking at my dashboard and the data is there, the issue appears when i publish it