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quirkyASM
Regular Visitor

Visual not updating after republishing report.

I have a powerBI report that I update and publish weekly, and have an intermittent issue that I can't seem to figure out. My company is restrictive so I must manually update my data sources in PBI desktop and republish weekly. I generally do this Sunday evenings (US Central time). The problem is that sometimes, like this week, I upload the new report but the PBI service doesn't update the visual. 

 

The visual is simple, I am looking for any applications that have a date populated that correlates to the upcoming weekend. My desktop shows this:

 

quirkyASM_0-1732556952434.png

As you can see, the latest sched test date is this upcoming weekend, and "thisWeek" has a 1 (which is what I filter for). However, when I upload this to my PBI service, the report doesn't change and I still see last weeks data:

quirkyASM_2-1732557104392.png

As you can see from the red box, this was updated today. I've cleared my browser cache and had colleagues attempt to pull up the new report, but we all still see the old data. I'm using this data to run a series of powerAutomate flows, so I need to ensure it's updated each sunday.

 

My filters are all correct (triple verified), and I can't find anything that has changed in my semantic model other than refreshing the data. I'm at a loss here. Any ideas? 

 

***UPDATE***
I have deleted the semantic model and report, waited 24 hours, and then republished under a *different* name. Somehow, someway, this report is still showing old data on the powerBI platform. Any other ideas would be appreciated, but I've also raised a ticket with my internal powerBI support group to attack from that angle.

16 REPLIES 16
Anonymous
Not applicable

I am facing the same. I publish and it shows different numbers of the version I have in desktop.

Did you find any way to resolve this? 

@Anonymous Please check for any page level filters applied by editing the report on service.




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Anonymous
Not applicable

There aren't filters applied. I published with _test in the end of the pbix file and it shows the correct numbers. So strange.

@Anonymous try clearing your browser cache or try opening in a different browser ans see the numbers for the original file which you published !




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Anonymous
Not applicable

my problem was that the data source was an excel that ends with .xlsb changed to .xlsx and now it works fine

Anonymous
Not applicable

Hi @quirkyASM 

 

Please try the following actions:
1. After you republish the report, click the Open Report link in the Publish Success dialog box to see if the visual is updated.

vxianjtanmsft_4-1732586613112.png

2. View the report in Power BI Service and click the Refresh button in the upper right corner of the report to see if the visual will update.

vxianjtanmsft_5-1732586742435.png

 

Best Regards,
Jarvis Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

Unfortunately, this doesn't help. I've even deleted the model completely from PowerBI service, waited 24 hours, and then republished: same issue. 

Anonymous
Not applicable

my problem was that the data source was an excel that ends with .xlsb changed to .xlsx and now it works fine

Jai-Rathinavel
Super User
Super User

@quirkyASM  Seems like the Application Name is sorted, can you try sorting the Same fields (Application Name) on both the platforms and check ?

 

Thanks,

Jai




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Thanks for the response! No change when I sort on desktop or PBI service.

@quirkyASM It might be a bug, have you tried publishing into your personal workspace and checked if there is any data discrepancy ?




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Apologies, I should have specified, this is published to my personal workspace. I don't have authorizationt to publish anywhere else. 

@quirkyASM Try publishing under a different name and check




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I deleted the report and republished, same result. This has to be an issue on the PBI service side, right?

@quirkyASM Please raise a support ticket if the issue doesn't get resolved after multiple attempts

 

Thanks,

Jai




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