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PaulDBrown's avatar
PaulDBrown
Icon for Community Champion rankCommunity Champion
6 years ago
Solved

Visual not rendering in the service

Good afternoon,   Is anyone having a problem with some types of visuals not rendering in the service? I have one scatter chart visual in particular (default PBI; not custom) with problems (sinc...
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  • PaulDBrown's avatar
    PaulDBrown
    6 years ago

    v-yingjl 

     

    Solved it. I saved the file with another name, published it and the visual renders fine...Something breaks in the service (I guess) when I publish the original file. 

     

    Thanks for your time and suggestions!

    Best Paul.

PaulDBrown's avatar
PaulDBrown
Icon for Community Champion rankCommunity Champion
6 years ago

v-yingjl 

 

Thanks again for the suggestion. I checked and the "High Density Sampling" setting is on (it is by default I believe).

I don't think the sampling can be causing the problem, since the values are by country, and I have about 200 in the dataset.

 

I'm really baffled. I might have to resort to deleting the visual and re-doing it, which is a real pain since there are bookmarks associated to it. It doesn't really make much sense since it works fine in Desktop. It just breaks when published.

 

I'm going to try saving the report as a new file and publish that. See if that auto-magically solves it...

Any other ideas before I re-do the whole thing?

PaulDBrown's avatar
PaulDBrown
Icon for Community Champion rankCommunity Champion
6 years ago

v-yingjl 

 

Solved it. I saved the file with another name, published it and the visual renders fine...Something breaks in the service (I guess) when I publish the original file. 

 

Thanks for your time and suggestions!

Best Paul.