Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Grow your Fabric skills and prepare for the DP-600 certification exam by completing the latest Microsoft Fabric challenge.

Frequent Visitor

Visual not rendering correctly in the service



The report published in Service shows up fine on Chrome browser and my colleague's Edge browser.

But the same does not render the same way on my Edge browser.


I m using only chiclet slicer and KPI cards on the report page.


I have already tried clearing browser cache and published report multiple times.

However the error persists.


Please check on the issue.


Attached error snapshot for reference.











Frequent Visitor

@edhans  thanks for checking on the issue.

No. There are no plugins/ extensions on the Edge browser.

Edge has the latest update installed.

Report is published with latest version of Power BI Desktop(64 bit).


Yes I cleared browser cache and opened in incognito

Super User
Super User

Do you have any addins that could be causing this? Have you tried using incognito mode in Edge so nothing is running but edge itself? Is your version of Edge up to date?

Did I answer your question? Mark my post as a solution!
Did my answers help arrive at a solution? Give it a kudos by clicking the Thumbs Up!

DAX is for Analysis. Power Query is for Data Modeling

Proud to be a Super User!

MCSA: BI Reporting
Frequent Visitor

Yes. I have the latest version of edge. 

The problem happens only when I open it through the App.

When the report is viewed directly from the workspace.. it shows up fine !!!

Helpful resources

Europe Fabric Conference

Europe’s largest Microsoft Fabric Community Conference

Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.

Power BI Carousel June 2024

Power BI Monthly Update - June 2024

Check out the June 2024 Power BI update to learn about new features.

RTI Forums Carousel3

New forum boards available in Real-Time Intelligence.

Ask questions in Eventhouse and KQL, Eventstream, and Reflex.

Top Solution Authors