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FredTheFrog's avatar
FredTheFrog
Icon for Advocate I rankAdvocate I
8 years ago

Visual interactions - Desktop good, web service not working

Numerous posts from 2016 regarding this issue, and it seems to have struck me yesterday.  I have two simple table visuals on a single report.  The first table is a summary of the second table, where details are displayed.  Clicking on any line item in the summary works on the desktop, selecting only those details in the second table that belong to that line item.  In the web service, the second table goes blank instead of returning related rows. This is using Direct Query mode against an Oracle database.  PBI Desktop version is April 2018.  Help?

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    FredTheFrog , Try doing a check for the gateway and see how the newtork health is for the server. Also that is the data volume?

     

     

    • FredTheFrog's avatar
      FredTheFrog
      Icon for Advocate I rankAdvocate I

      Gateway health is extremely good and very reliable.  Data volume is only hundreds of data rows, nothing large at all.  I worked around the issue by placing a Slicer atop the screen.  It's actually more intuitive than clicking on the lines in a table visual, so I personally like it.  Whether or not the boss accepts it is anyone's guess.

       

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi FredTheFrog,

     

    Would you please re-publish the report to service for a test? Also, view the report on service with a different browser to see if it works.

     

    Regards,

    Yuliana Gu

    • FredTheFrog's avatar
      FredTheFrog
      Icon for Advocate I rankAdvocate I

      Boss actually prefers the horizontal buttons / slicer as more intuitive than cross-filtering the two tables.  Disabling the interactions between the two tables prevents users from mistakenly clicking on them and confusing themselves.