Visual Tooltip Hover and Cursor Not Aligned

[andrew_796]

I have a user who is experiencing an anomoly of what the Tooltip is showing versus their mouse cursor. Their cursor is not aligned with the Tooltip display. This picture shows where their mouse is, well within the month of May but the Tooltip (and the vertical line) show April data. 

Why? Has anyone encountered this before? This appears to be isolated to one user. How do we fix this? 

[Anonymous]

Hi @andrew_796 ,

Could you tell me if your problem has been solved? If it is, kindly Accept it as the solution to make the thread closed. More people will benefit from it.

Best Regards,
Eyelyn Qin

[Anonymous]

Hi @andrew_796 ,

Please try again.

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi @andrew_796 ,

It's a submitted issue:https://community.powerbi.com/t5/Issues/Tooltip-not-working-in-properly-for-Line-Charts-in-Chrome/id..., engineers are working on the fix, ETA will be updated once available. Please stay tuned.

You could refer to @Anonymous 's link firstly, and there is another workaround provided in ICM——viewing the report without scaling, Page View – Actual Size, will work correctly. 

Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

This may have something to do with your issue:

https://community.powerbi.com/t5/Service/Slicer-dropdown-menu-appears-offset-in-Service-environment/... 

[jcs93]

I started seeing this late last week and haven't had time to investigate, other than it's fine on PBI Desktop, but terrible in the PBI Service.  I hope someone is able to let us know what's going on