Forum Discussion
Virtual network data gateway suddently crashed - capacity license now a requirement?
Hello!
We have a Virtual Network Data Gatway set up in PowerBi to access data from Azure Blob Storage.
This has worked wonderfully for a long time. But this morning the connection crashed and we can see that the Connection and Virtual Network Data Gateway are both offline. Why?
When we try to create a new Virtual Network Data Gateway we are unable to do so, because it suddently requires a Capacity License (which we don't have - we have PowerBI Premium). We can see in the documentation that PowerBi Premium should be enough:
So is this an error? Why is chosing a capacity license suddenly a prerequisite? And is this the reason our connection is down?
Thank you very much in advance.
Regards,
Maria from Denmark
14 Replies
- rmengesNew Member
Same problem here. Advice would be much appreciated. I also opened a support Ticket.
- mhofmannNew Member
Same Problem here, need help!!
- BenDukeFrequent Visitor
Using PowerBI embedded with an activite capacity and the list is empty.
- BigJujuFrequent Visitor
Do this- Create a fabric capacity in your azure subscription and then you will see a capacity in the drop down. The reason its empty because you arent administrating any license capacity. You can also talk to your power platform admin to get these gateways assigned a capacity if there is one exists at org level ( Fabric or premium)
- Maria1983
Advocate II
Thank you for the suggestion.
One could create a Fabric Capacity just to make the gateway work again, but then you have to pay a minimum of 321,20 dollars a month. Surely this should not be necessary?
- mhofmannNew Member
- BigJujuFrequent Visitor
Thanks man, i was beating my head for Europe West. This was working perfectly fine for EU north though.
- Maria1983
Advocate II
They have removed the awareness message now, and our services are once again up and running 🙂
Through the problem remains when creating a new data gateway, but that's less important.
Thank you everyone 🙂