Forum Discussion
Resolver IViewer role on workspace does not display content
We are trying to setup security groups and roles across our client workspace.
Our support staff need access to view workspace content - datasets or reports - so we assigned a viewer role to their security group.
However with viewer role they are not able to see ANY of the content in the workspace? It shows up blank?
I can't believe such an obivous bug would exist so I assume the issue relates to some related setup. Any ideas or suggestions?
Thanks
Moshe
10 Replies
gottersTo update it seems like the issue is when only datasets exist in the workspace. If reports exist then they are visible. Given the specifications of the role I would assume datasets should also show up for viewers. Please let me know.
- Tutu_in_YYC
Super User
"Viewer" role will not see datasets,only reports. Do these viewers have pro license? Afaik, users will need pro license to access a workspace unless the workspace is on premium capacity.
- gotters
Thanks for the response. The workspace is on premium capacity. So you're saying there is no way to give some kind of support read-only license on datasets? We need them to be able to check without having the ability to change anything and Contributor would give them too many permissions?
- Tutu_in_YYC
When you give user "Viewer" role in a workspace, you automatically give the use "Read" permission to the dataset. But you cannot really "Read" a dataset, because the "Read" is done through viewing the report connected to the dataset.
What would you like your user to do? You can manage the dataset permission individually, these are the options :
- vanessafvg
Community Champion
can you explain a little bit more of what you are doing? are you creating RLS (role level security), or how are you applying this access, giving the user direct access to the workspace as a viewer? you would maybe need to screenshot and explain what you have setup and how you expect them to access the data?
