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I have a couple of users who are experiencing the issue of not receiving the verification code via email on the PBI Signup page. I have been through all the suggestions online, like checking junk folder, security settings, adding "no-reply-powerbi@microsoft.com " to their contacts list etc. They receive other microsoft emails, but not the one sent from the PBI signup page. This issue is isolated to 3 out of 100 users so need to understand the cause and how to resovle. I have reached out to the Microsoft Chat team, who were very prompt and polite, but advised this was a PBI signup platform issue not a microsoft one so unable to help.
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