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Elaine
New Member

Using Content pack for QBO cannot connect to different Companies's data

I successfully connected to QBO via the content pack and all the dataset, reports and dashboard were all successfully loaded for 1 of the companies I have on QBO.

 

It looks great and I wanted to connect all 3 of the companies we have on quickbooks. I went to the Content pack again and tried to repeat however, it now automatically connects me to the same QBO company and never stops on the screen where I could enter new credentials or pick a different company. I tried deleting the dataset, dashboard and reports and trying again, but it still authomatically connects to 1 company.

 

Help!!! Can anyone give me any guidance?

 

Thanks,

Elaine

1 ACCEPTED SOLUTION
Elaine
New Member

Managed to work this out. I had to close down any browser which had QBO sessions open (This was highlighted in the instructions). I then connected to 2 of the companies but the 3rd failed.

This company has a different login, so where you pick the company, if you click on the welcome icon top-far-right-hand corner it lets you login in with different credentials.

 

 

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2 REPLIES 2
Elaine
New Member

Managed to work this out. I had to close down any browser which had QBO sessions open (This was highlighted in the instructions). I then connected to 2 of the companies but the 3rd failed.

This company has a different login, so where you pick the company, if you click on the welcome icon top-far-right-hand corner it lets you login in with different credentials.

 

 

Where you ever able to get all three companies working?  I am trying to use 6 QBO companies under a single QBO user ID but 2 is the most that will load correctly.  All six data sets load initially but on subsequent refreshes all of the datasets reflect the last two companies to be added.

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