Forum Discussion
Users with Same Permissions Seeing Different Data
- 1 year ago
Hi Aprildog ,
Thanks for reaching out to the Microsoft fabric community forum.
powerbidev123 Thanks for your prompt response
Aprildog in addion to BhavinVyas3003 , powerbidev123
Aprildog Could you try the troubleshooting steps below?
Since your View as shows the correct data and others with the same permission set have full visibility, this likely points to a user specific issue rather than a flaw in your RLS setup. First, double check that the user has Viewer access in the workspace, because RLS only applies to Viewers higher roles like Contributor or Admin bypass RLS entirely and can create odd visibility quirks. If your RLS rules use USERNAME() or USERPRINCIPALNAME(), confirm that the user's email or login format matches exactly what the DAX is filtering against, as mismatches can silently cause access failures. Inspect your relationships in the model, too if Pay Costs is exposed while Income and Non-Pay are missing, it may be due to one-way filters that don’t propagate RLS across all tables, so enabling bi-directional filtering might help. You said you cleared cache, but it’s worth having the user test in incognito mode or on another browser/device, or even the Power BI mobile app, just to rule out local quirks. Also confirm that there aren't any visual-level filters, bookmarks, or personalized views that are subtly limiting visibility for that user. A good diagnostic move is to assign them temporarily to a simple role with a TRUE() filter if they see everything then, the issue likely lies in how your dynamic logic is matching their identity.
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We appreciate your engagement and thank you for being an active part of the community.
If you're still facing challenges, feel free to let us know we’ll be glad to assist you further.
Looking forward to your response.
Best regards,
LakshmiNarayana.
Hi Aprildog ,
I wanted to follow up and confirm whether you’ve had the opportunity to review the information we provided. If you have any questions or need further clarification, please don’t hesitate to reach out.
We truly appreciate your continued engagement and thank you for being an active and valued member of the community.
We look forward to hearing from you.
Best regards,
Lakshmi
Hi Aprildog ,
I just wanted to check if your issue has been resolved. If you still have any questions or need help, feel free to reach out I’m happy to assist.
Thank you for being an active part of the community. Looking forward to hearing from you!
Best regards,
Lakshmi
- Aprildog1 year agoRegular Visitor
Hi all,
Apologies for the delay in coming back! It took me a little bit to work through the options to find what worked! It turned out that although we had cleared the cache it had saved some drill through filters to each of the pages which weren't clearing or visible.
The reset to default worked on clearing all them so thank you very much!!