Forum Discussion
Users not able to Share
HI All,
As of yesterday afternoon, our users are no longer able to share reports via copying the link. The options are appearing greyed out.
Is anyone else experiencing the same? Has there been a change to block this?
If the name is entered it shows, but that was a change to how it was working before. But have found the issue, there is a tenant seting (Allow shareable links to grant access to everyone in your organisation) that had changed. Enabling this for the organisation solved the issue.
Thanks for looking!
4 Replies
- ExpiscornovusMost Valuable Professional
Hi RobSpring,
I see you haven't entered a name in your screenshot. Are they still greyed out when you enter the name of the person you want to share with?
- RobSpringFrequent Visitor
If the name is entered it shows, but that was a change to how it was working before. But have found the issue, there is a tenant seting (Allow shareable links to grant access to everyone in your organisation) that had changed. Enabling this for the organisation solved the issue.
Thanks for looking!
- AnonymousNot applicable
Thank you Expiscornovus
Hi, RobSpring
It's nice that you've solved the current problem, and you can mark your response as a solution so that other members of the community can quickly find a solution if they encounter a similar problem.
Your cooperation will work with us to promote the development of the community! Thank you again!Beast Regard
Jianpeng Li
- ExpiscornovusMost Valuable Professional
Great to hear you found that setting and solved it.