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AlanFindlay's avatar
AlanFindlay
Frequent Visitor
9 months ago

Users being asked for a Pro Licence to create subscriptions in a F128 Fabric Capacity

We recently have seen issues for users in our Power BI Fabric capacity, where they are unable to create subscriptions and are being asked to have a Pro Licence. This has not been an issue before. All...
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tayloramy's avatar
tayloramy
Icon for Super User rankSuper User
9 months ago

Hi jmarkel and AlanFindlay, 

 

This seems to be a regional issue as it is working fine in my tenant. 

 

I recommend creating a microsoft ticket so that the support engineers can log this officially and get to the bottom of it. 

  • v-dineshya's avatar
    v-dineshya
    Icon for Community Support rankCommunity Support
    8 months ago

    Hi AlanFindlay ,

    We are following up to inquire whether you have raised the support ticket. If you have already done so, we kindly request you to share your feedback regarding the issue raised. In case a solution has been provided, we would be grateful if you could share it with the community. This will assist others facing similar challenges and benefit the wider community. If you need any more assistance, please feel free to connect with the Microsoft Fabric community.

     

    Regards,

    Dinesh

    • AlanFindlay's avatar
      AlanFindlay
      Frequent Visitor
      8 months ago

      We have not raised a support ticket as one has already been raised which suggests the following which we will be trying out shortly - 

      Solution/Workaround
      The current workaround options for this known issue are:1. The free users must navigate directly to the apps page in Power BI - and then load the app. Users should now be able to create subscriptions for paginated reports now.2. Alternatively, the free users can navigate to the apps page in Power BI (via the 'Apps' button on the left side bar), refresh the page, then navigate to the app where they want to create a subscription.3. Make sure to add the free user as a viewer in the workspace the app is in, have the user navigate to the workspace the app is in, then have the user navigate to the app.4. Sign-up for a free trial (if you don't already have one).
      • v-dineshya's avatar
        v-dineshya
        Icon for Community Support rankCommunity Support
        8 months ago

        Hi AlanFindlay ,

        Thank you for the update. As you mnetioned in your previous response, you are working on the above workarounds. Once you have done with testing, Please provide update.

         

        Regards,

        Dinesh