Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Users Personalised Bookmarks Disappear from Power BI App?

Hi,

One of my users has complained to me that his personalised bookmarks seem to be deleting themselves and I have confirmed that this is the case.

Is there a bug currently??

Thanks

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi Anonymous ,

    Your user’s personal bookmarks are disappearing. This could be caused by several factors, such as:

    Republishing or replacing the report from Power BI Desktop to the service, which deletes the report and its associated bookmarks.
    Making major changes to the report, such as removing fields used by a personal bookmark, which renders the bookmark invalid.
    Exceeding the maximum number of personal bookmarks per report, which is 20.

    Overview of bookmarks in Power BI service reports - Power BI | Microsoft Learn

     

    How to Get Your Question Answered Quickly 

     

    If it does not help, please provide more details.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

    Your user’s personal bookmarks are disappearing. This could be caused by several factors, such as:

    Republishing or replacing the report from Power BI Desktop to the service, which deletes the report and its associated bookmarks.
    Making major changes to the report, such as removing fields used by a personal bookmark, which renders the bookmark invalid.
    Exceeding the maximum number of personal bookmarks per report, which is 20.

    Overview of bookmarks in Power BI service reports - Power BI | Microsoft Learn

     

    How to Get Your Question Answered Quickly 

     

    If it does not help, please provide more details.

     

    Best Regards
    Community Support Team _ Rongtie

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi Anonymous , 

      This makes perfect sense, as my method for updating the app was to upload my changed file, update the app with the new file and delete the old file.

      I will just have to let the OneDrive auto refresh do its thing, but it is so slow sometimes!

      Thank you.
      Aaron