Forum Discussion
hahmed
6 years agoFrequent Visitor
User stuck on loading screen
Hello, One of our users has informed us that they cannot see the report which they clicked on, and all they see is a loading screen. We have verified that they have security access to the re...
- 6 years ago
Hi hahmed
what's the license of the user? Pro trial? Or the external free user? Kindly refer to below similar threads for more pointers:
https://community.powerbi.com/t5/Service/stuck-on-loading/m-p/1149644
https://community.powerbi.com/t5/Service/The-report-takes-a-lot-of-time-to-be-loaded/m-p/866383
v-diye-msft
6 years agoCommunity Support
Hi hahmed
what's the license of the user? Pro trial? Or the external free user? Kindly refer to below similar threads for more pointers:
https://community.powerbi.com/t5/Service/stuck-on-loading/m-p/1149644
https://community.powerbi.com/t5/Service/The-report-takes-a-lot-of-time-to-be-loaded/m-p/866383