Forum Discussion

jflores's avatar
jflores
Frequent Visitor
2 years ago

User cannot publish through gateway

Hi there,

 

I have an enterprise gateway that I have shared with another use.  That user can see the gateway but it does not let him select the gateway.  He can add a new connection to the gateway but still won't let him select the connection for that semantic model.  Where else can I look?  

 

Need Help

4 Replies

  • sergej_og's avatar
    sergej_og
    Super User
    2 years ago

    Hey jflores ,
    obviously the user is allowed to use the gateway.
    Is the new added connection a working one?
    The setup was successfully done?
    SqlServer has special syntax to provide for a successfull connection.

    Regards

  • jflores's avatar
    jflores
    Frequent Visitor
    2 years ago

    Hi,

    thanks for your response.  When he adds the connection it gets added and authenticates but he just can't configue it to use with that model.

    • sergej_og's avatar
      sergej_og
      Super User
      2 years ago

      Does he have permissions to use this connection. Just to be sure.
      I know it sounds strage since he has added the connection by himself.
      Otherwise it is a strange issue.

      Regards

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    sergej_og  Thanks for your prompt reply!

     

    Hi jflores 

    The information in your diagram indicates that the gateway configuration is incorrect.You can refer to the following document to troubleshoot your issue.

    Add or remove a gateway data source - Power BI | Microsoft Learn

    View and manage on-premises data gateways (preview) - Power Platform | Microsoft Learn

     

     

     

     

    Best Regards,

    Jayleny

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.